2026
SAP Continual Improvement on influence.sap.com for Integrated Tool Chain (Signavio, LeanIX, Cloud ALM, Tricentus, Syniti-Reltio, WalkMe) Login using S# to follow and participate on making the integrated tool chain suite improvements.
SAP Utility Community Webinars:
CX 2.0 (SNOPUD/SRP)/CX 1.0 (SW Gas)/CE (NPPD) group meetings in first quarter meeting was held 3/2/2026 – Great kick off to our sharing with demos and discussion by leading CX 2.0 utilities and lots of participation from others just starting their CX 2.0 journey. Next meeting early June 2026 – SAP (Tina/Steen) to host CX, Susanne to host CE– Customer Only
SAP Utility Community – Existing DataBricks Customers and where BDC fits
SAP Utility Community – Wrap up for both Toulouse Conference and Sapphire – 5/21 8:00 am – Hear from directly from the Utilities that attended and what they presented on and learned.
SAP Utility Community – Mirata Customer Webinar- Hear directly from the other customers using Mirata Software to enhancement their SSAM implementations. June 2026
SAP Utility Community – Customer Service Notifications End of Life – We had a great kick off meeting April 7th with 3 other utilities and the SAP Product Manager for Service Request/Service Order and discussed all the details. We will have other meeting in July to hear updates of what is coming in S/4 2025 FP2 to help support this important change and what will be in the fall release of CX 2.0 also supporting the new Service Request/Service Order changes. End of Support for those utilities on S/4 on premise or IaaS in 2030, Cloud ERP utilities get until 2033.
Utility Face to Face Conferences:
IUCX – 4/13 – 4/16 – Tampa, Florida IUCX | Conference 2026
SAP for Energy and Utilities – 4/22 – 4/24 – Toulouse, France – Recap 5/21 webinar see above.
SAP for Energy and Utilities Conference – TAC Insights: Business Events & Networking
SAP & ASUG Sapphire – 5/10 – 5/15 – Orlando, Florida
SAP Sapphire | SAP Events
SAP for Utilities – Pre-Con Tuesday 10/5 – Main Conference 10/6 – 10/8
San Antonio, Texas – SAP for Utilities Conference 2026 – ASUG
2026 – Complete
SAP EAM TAC-Insight meeting 3/24 – 3/26 – Houston, Texas
SAP for Asset and Service Management Americas | Home
SAP EAM TAC-Insight meeting 3/24 – 3/26 – Houston, Texas Wrap-up from EAM Conference in Houston by Jeff Smith who attended:
The 2026 SAP Asset & Service Management Conference brought together professionals from across asset-intensive industries, including utilities, oil & gas, manufacturing, chemicals, mining, and the public sector. As the first dedicated SAP EAM-focused conference held in the United States since prior to COVID, the event provided a valuable opportunity to network, collaborate, and reconnect with peers across the Enterprise Asset Management (EAM) community.
A highlight of the conference was the NASA keynote delivered by Jordan Evans, which provided powerful insights into reliability, risk management, and mission assurance. The keynote emphasized disciplined processes, failure prevention, and the importance of learning from past events—principles that directly align with reliability-centered maintenance (RCM) and modern asset management practices.
A consistent theme throughout the conference was the evolution of Enterprise Asset Management (EAM) within SAP, particularly the integration of predictive analytics, mobility, and cloud-based solutions. Organizations are continuing to move beyond traditional preventive maintenance programs toward more risk-based and reliability-centered approaches.
Utilities are accelerating efforts to modernize asset management programs, with a strong focus on aligning EAM with business objectives, improving data quality, and implementing standardized asset hierarchies. Frameworks such as ISO 55000 and ISO 14224 were frequently highlighted as key enablers for consistent and reliable data to support maintenance and reliability strategies.
Another major takeaway was the growing role of condition-based maintenance (CBM) and predictive maintenance (PdM). Many organizations are leveraging sensors, IoT, and advanced analytics to detect early signs of failure and reduce unplanned downtime. However, it was emphasized that technology alone is not enough—success depends on strong data governance, well-defined processes, and organizational alignment.
There was also significant discussion around SAP S/4HANA and its impact on asset management. Organizations shared lessons learned around data migration, standardization, and the critical importance of cleansing legacy data. Master data quality continues to be one of the most important factors for long-term success.
In closing, the conference reinforced that effective asset management is not just about systems and tools, but about people, processes, and data working together. Organizations that prioritize data quality, adopt standardized frameworks, and align maintenance strategies with business risk are best positioned to achieve sustainable improvements in reliability and cost efficiency.
SAP EA Next Gen – One Day Event in Houston after EAM TAC-Insight meeting 3/26 – Houston, Texas
SAP Next Gen EA – One Day Event
Enterprise Architect Day of Learning
Connect. Share. Learn.
On March 26, 2026, we’re bringing curated insights from our recent Next Generation SAP Enterprise Architect Learning Forum 2026 to Houston.
Our plan is to take Forum content and the conversations beyond the event both for virtual and in-person events.
We’re bringing forward themes and insights from our Forum.
Houston will be a focus for Enterprise Architect Day of Learning for Enterprise Architects who want practical insights and meaningful conversation.
📅 March 26, 2026
📍 Houston @ Intercontinental Houston Hotel
Registration and agenda details will be shared on March 6th.
And this time, we’re co-located with:
The TAC SAP Asset + Service Management Event
📅 March 25–26
Architects and asset leaders all in one place.
Stay tuned.
Let me know if you have any questions.
SAP Utility Community – SSAM/FSM – BC Hydro hosting our call with all SSAM/FSM utilities – January 29, 2026 SAP will update SSAM/FSM CEI efforts – Team will share demo of AI integration. Deep dive conversations with existing customers on what is next for SSAM/FSM – Customer Only – Completed – We had 78 people on the call and discussed roadmaps for both FSM/SSAM with SAP. In addition, we launched a Mirata discussion group which allow utilities to enhance their SSAM solution.
D/Tech 2/2 – 2/5 – San Diego, California DTECH®: The leading T&D Event
Next Generation SAP Enterprise Architect Learning Forum 2026 – SOLD Out
SAP Utilities Self-Service AI Agent – SAP Espresso Session on February 19. Watch recorded session.
Next Gen EA Conference– 2/22 – 2/26 Philadelphia, Pennsylvania – REGISTRATION SOLD OUT, but NOW a Event LIVE Stream Event – REGISTER NOW. Note we had 10 people from 8 utilities at this event and we will be hosting a debrief in March. Sign up for the EA focus group distribution list and you’ll get an invite to that discussion.
2025 – Complete
SAP Utility Community – Water – March 18th, 2026 at 8:00 am PDT – SAP IBU to host the call. Open to all Water Utilities. Come share your challenges and successes. See below
SAP for Water and Wastewater Services Companies Update: Advancing from the Smart Water Platform to the SAP Water Resilience Suite
Building on the insights shared in our March 2024 update, this session will illuminate how SAP’s portfolio has been refined and expanded to align with the latest business scenarios and technological demands. Driven by our commitment to achieving operational excellence, we are enhancing data-driven processes and evolving them into more mature frameworks, made possible through the integration of AI and the Business Data Cloud.
The key focus areas of our advancements include:
– “Plan fairly”: Approaching resource management with equity and foresight.
– “Run efficiently”: Delivering streamlined and cost-effective processes.
– “Resilience Proofing”: Ensuring robust systems that can adapt to challenges and disruption
Link to Teams meeting in date above.
SAP Utility Community – Miratasoft Customers Group – March 19th, 2026 at 11:00 am PDT – Email me if you are a Mirata customer and this is not on your calendar. marc@utility.community
ASUG Community Conversations – March 19th, 2026 at 12:00 pm PDT – BC Hydro Journey – ASUG Membership required Register Utilities in Focus: Customer Perspectives and Priorities for the Year Ahead Curious how utilities are thinking about the year ahead — and what’s driving real change across the industry? Join this ASUG Utilities Community Conversation for a customer-led discussion featuring Nada Kovacevic, Director of Enterprise Solutions and Analytics at BC Hydro, along with insights from SAP on key priorities for utilities. During the session, Nada will share how BC Hydro is turning strategy into action, including decisions made, lessons learned, and how those experiences are shaping what comes next across its SAP landscape. SAP will also provide perspective on focus areas utilities should be paying attention to this year, helping connect customer experience with broader industry direction. Join this interactive discussion to learn from peers, hear updates from ASUG, and contribute to shaping the programming and focus areas for the ASUG Utilities Community throughout the rest of the year.
SAP Utility Community – March 25, 2026 8:00 am PDT – SAP webinar on SAP Emarsys – Personalized Engagement for Modern Utilities Companies
SAP Next Gen Enterprise Architecture Follow up – March 30th, 2026 8:00 am PDT – We had a great event 2/23/2026-2/27/2026 in a blizzard that was going on in Newtown Square, and everyone showed up with great speakers and content. Watch this video to learn what is an Enterprise Architect. Ten employees from 8 different utilities attended and we will have our debrief for the community on 3/30 at 10:00 am PDT. Read the overview of the event here. Invite will go out to everyone signed up for the Enterprise Architecture topic on https://utility.community. Sign up now and choose the Enterprise Architecture topic group and invite will be sent to you. You must opt in. Content from the Next Gen EA Conference will be made available here on this You Tube channel.
- SAP Utility Community Webinar – Mobility Update – April 29th
- SAP Update on SSAM and FSM – Ryan Jones
- BC Hydro Demo and update on their SSAM/FSM rollout
- Q&A
- SAP Utility Community Webinar – CX 1.0 Customer Discussion – Hosted by SW Gas – May 28th
- SAP Enterprise Architecture – SAP BDC – Series – June/July
- SAP Community Analytics – July 14, 2025
- SAP Utility Community – Canada – June 29, 2025 – 10:00 am PDT
- SAP Utility Community Webinar – SAP IBU – Roadmap – August 5th – 7:00 am PDT
- SAP Utility Community Webinar – DTE with CDP and Emarsys
- SAP For Utilities – September 7-10 in Denver. 1/2 Day Pre-conference sessions on Monday on EA (6 hours), BTP (6 hours), and Community meet ups for Electric/Gas, Water, and AI topic discussions. Conference link
- ASUG Webinar for SAP for Utilities Wrap up 10/21
- SAP Webinar with HCL and Water IBU (Miquel Carbó) on Non-Billed Revue 10/22
- ASUG Webinar for Canadian Utilities – Hydro One Phase 0 10/23
- ASUG Webinar for Sask Power – Go live on S/4 Story 10/28
- SAP Security Team Cloud Security Tools and Options – 12/15