Influence

SAP Customer Influence is the route by which utilities move the product roadmap directly. Any customer with an S-user login can vote on an open request, and the requests that carry visible demand from multiple named utilities are the ones that get product management’s attention.

The pages below collect the influence requests our community is backing, so they sit in one place rather than scattered across email threads. Each page links straight through to SAP Customer Influence, where you sign in and vote.

Influence pages

  • EAM Influence — Enterprise Asset Management. The Operation Level Account Assignment (OAA) community call, plus 49 requests across the EAM Fiori applications and APIs submitted by AlphaOak, grouped by application.
  • Meter to Cash (IS-U) Influence — billing, invoicing, receivables and collections. Six requests covering promise-to-pay, prepayment auto-recharge, dunning, late payment charges, deposits and large-account performance.

Browse everything, or submit your own

Beyond the requests listed on these pages, the full utilities campaign in SAP Customer Influence is open to browse — and creating a new request is how you get an issue in front of SAP product management with community weight behind it.

All utilities influence requests — SAP Customer Influence campaign 3504

How to vote

  1. Follow any request link — it opens the request in SAP Customer Influence.
  2. Sign in with your SAP S-user login.
  3. Use the vote control on the request, and add a comment describing your own use case. A comment from a named utility carries more weight with product management than a vote alone.

If your organisation has submitted influence requests you would like listed here, reply to any Utility.Community email and we will add them.