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By Marc RossonNewsletters

October 2020 Utility Newsletter – Sharing our challenges and solutions through networking.

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Rosson, MarcOct 1, 2020, 10:42 AM (3 days ago)
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  Here is our October Newsletter.

  • SAP Utility Customers using SAP Fiori and SAP Screen Personas – Lincoln Electric,  TECO, and SRP – Join us October 13th at 11:00 am PDT

·         SAP Utility Customers using SAP Fiori and SAP Screen Personas – Lincoln Electric,  TECO, and SRP will all present their use of these solutions for Utility use cases they have in production. 

·         While we all know that SAP Fiori is part of SAP S/4HANA and SAP S/4HANA Cloud – Extended Edition (SAP GUI is not supported), you do not have to wait for SAP S/4HANA to take advantage of Fiori.  These utilities have taken the technology and developed utility use cases leveraging the UI and its ability to connect to SAP back-end processes to automate and improve efficiency at their utilities in Meter to Cash,  Financial, Warehouse, EAM, etc. 

·         Come hear from your utility peers about how they have accomplished this and also from SAP product manager Peter Spielvogel on Fiori Elements (New options) and Business Application Studio  (New Dev tools). SAP is currently gathering input for Fiori through Customer Connection and many of us are participating in providing input into how we want the Fiori UI to be improved in future versions.  No need to register, just cut and paste this link into your calendars.  Note  Tuesday, 10/13 at 11:00 am PDT.

Meeting invitation for Oct 13 at 11am Pacific time

Join Microsoft Teams Meeting

https://teams.microsoft.com/l/meetup-join/19%3ameeting_ODU2NDI4ZTgtYzk1MC00MTExLTk3ODgtM2JmYTNjZDMwZGVh%40thread.v2/0?context=%7b%22Tid%22%3a%2242f7676c-f455-423c-82f6-dc2d99791af7%22%2c%22Oid%22%3a%22b6f3774f-0a22-4e7e-bd4b-3239670d158b%22%7d
  • SAP FSM Roadmap (Dispatch/Scheduling for Utilities)
  • SAP’s Field Service Management is moving forward with Utility use case development.  We had our first kick off call on 9/30 with over 100 people participating with senior executive SAP support for both FSM and Utilities.  Please email mdrosson@snopud.com if you are not already part of this very popular topic and want to be invited to the monthly discussions on what Dispatch/Scheduling looks like in the Utility solution.
  • These ongoing meeting will provide you the ability to influence directly what SAP is putting into the Dispatch/Scheduling solution.
  • You can watch our recorded session and download the Q&A answers to all questions asked during the presentation from the 9/30/2020 launch event. 
  • We will be scheduling our next call later this month but has not yet been scheduled to hear from you about what you need to see in the production next.
  • Launch of ASUG EAM Influence Council
  • ASUG Influence for SAP EAM is kicking off with Bob Pennington rpennin@citgo.com from Citco Oil leading the group of cross industry ASUG members collecting ideas for SAP to be putting into the EAM solution of both S/4 and ECC. 
  • For those of you that missed the 9/30 launch event of ASUG EAM Influence Council – the link (https://www.asug.com/events/enterprise-asset-management-influence-council-launch) should allow you to login to asug.com and join the group.   
  • Oliver Mainka is the SAP Point of Contact and I encourage all of you to leverage your shared voices to influence what is the future for SAP EAM.
  • Wrap up on ASUG Best Practices:    So many great presentations here.   You can watch the entire day or fast forward to the sessions you missed from Sept. 21–23.  Direct link to Live content: https://www.asug.com/industries/live#wednesday, find session you missed on any of the three days and watch.   I’d like to highlight Wednesday session, and forward to 46:00 minutes on the counter.  For those of you looking plan for S/4, Sask did a great job talking about their process and roadmap to S/4.

o   The Journey to Sustainable Services at SaskPower

o   Wednesday, 9/23 – 11:15 a.m. CT/12:15 p.m. ET

  • Terry Chadwick – SAP Solution Architect, SaskPower
    Regino Zavarce – Enterprise Architect Consultant, SaskPower
  • SaskPower is a regulated, vertically integrated power utility that serves over 500,000 customers and requires a consolidated SAP strategy to provide high-quality service. To deliver the expected value to SaskPower stakeholders, the organization implemented a consolidated road map, the SAP modernization program. The program extends over four years and will provide significant benefits in areas including financial health, innovations, modernization, and process standardization. Learn the challenges, opportunities, and uncertainties that the SaskPower team faced when executing on multiple solutions across various business processes including finance, supply chain, work management, customer billing, HCM, CRM, custom applications, and others.
  • More Upcoming S/4 stories
  • Sydney Water/NextEra – October,  15at 1:00 pm PDT is confirmed with both Sydney Water and NextEra.   Meeting invite is out, so if you are not already on the S/4 monthly call list and received your invite, please e-mail mdrosson@snopud.com
  • Sydney Water provides the water utility to the City of Sydney, Australia.  They were one of the first S/4 Utilities and presented back in October of 2017 with their 1709 version of S/4.  It’s been a couple years and Sydney Water will be updating us on their progress and journey.
  • NextEra Energy’s latest technology journey involves an SAP IS-U and SAP Cloud for Customer integration for the more than 500,000 recently acquired regulated utility customers. In addition to the new SAP Customer Relationship and Billing and the customer information system, NextEra is implementing a new web portal, interactive voice response, and work management system. NextEra’s commitment to excellence involves a 1,000-customer pilot program to serve as a “small-scale implementation” to reduce risk to the overall solution and customer experience by receiving real-time customer feedback. By executing a pilot deployment, NextEra will gain valuable feedback on key product features early, enhancing the operational readiness of the new platform.  Note that NextEra is also at SAP Industry Day 9/23 Wednesday  – How NextEra Energy Mitigates Risk with a Customer Pilot Program – 12:20 p.m. CT/1:20 p.m. ET  : https://www.asug.com/industries/live#wednesday  story starts at 116 minutes in.
  • Peoples Gas in the northeast now part of Essential Utilities talks about their S/4 implementation a year after go live  and how they are now part of a much larger merger into Essential Utilities S/4 transformation project – November  12th at 8:00 am PDT
  • Fairfax Water- FREE things Fairfax Water is doing to prepare for S/4HANA – January.
  • ASUG S/4 HANA Think Tanks
  • As a follow up from our successful think tank last month from our ASUG Mid Atlantic Chapter, ASUG is hosting the following upcoming S/4HANA think tanks. We look forward to seeing you there.

o    Link to register: Free things to do to migrate to S/4HANA – October 21

o    Link to register for S/4HANA Embedded Analytics Think Tank – November 10


In case you missed our think tank last month, a recap of it is available here.

  • More Upcoming C/4 Stories
  • SMUD is going live in October with an integrated C/4 implementation using their existing ECC.  More than just Business Account Exec Views.  We will work to get SMUD on our C/4 presentation panel in November, but I think this topic of preference center applies to the entire community so we will make this a general event similar to our SAP UX discussion above and send out meeting invite in Newsletter in the November issue.  SMUD has also implemented Cloud for Customer which is new to our Utility Community.

·         SAP Customer Data Cloud  (CDC/Gigya)

·         SAP Cloud for Customer (C4C)/(Enterprise Sales/Service Cloud with Utilities Contact Center)

·         SAP Marketing Cloud (Hybris)

·         Integrated via ECC ISU and CRM Marketing attributes via SAP Cloud Platform Integration (CPI)

·         Exposing portions of CRM CIC and CRM DSM using C4C Mashups.

  • Utility Newsletter –  Creating a Learning Community
  • Our newsletter continues to grow, with your input and questions
  • Roadmaps – What is going to change next ?
  • HANA 1.0 -> 2.0
  • CRM choice – C/4 Suite vs. S/4 Service
  • Work Scheduling/Dispatch/Mobile
  • Platform for S/4 – On Premise, IaaS, S4H – Extended, S4H – Essentials
  • Managed Service Cloud – Path to S4H – Extended – Embrace/HEC
  • How do I find my peer to reduce change risk, and follow a leader ?
  • SAP – Customer Connection
  • Peer Group Calls – Need User Leadership
  • Formal User Groups ASUG, DSAG, AUZ, SUGEN
  • Utility Vertical groups
  • Vendor:  AWS, OpenText, Microsoft
  • Topic:  Utility Analytics, Financials, HR, Customer Portal, Smart Meters
  • Region: PNW User Group
  • How do we make the business case for change to answer Why?
  • When is the best time to get more value from the change?

Thank you and please keep your ideas coming for what you would like to see next.

Thanks,

Marc

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Team,

  Here is our September newsletter.

  • ASUG Best Practices:  SAP for Utilities Virtual Experience : The team that unites the SAP for utilities network annually is excited to host a complimentary virtual experience designed to keep you connected. Join ASUG Best Practices: SAP for Industries Sept. 21–23 for content specifically designed for the SAP for utilities ecosystem. Learn how your peers are adjusting to meet customer expectations, developing strategies to attract and retain customers, and investing in technology to support operational excellence.  You can access the agenda here and register for the event here.  Hope to see you there!   Lots of great content here and some highlighted below.

o   The Journey to Sustainable Services at SaskPower

o   Wednesday, 9/23 – 11:15 a.m. CT/12:15 p.m. ET

  • Terry Chadwick – SAP Solution Architect, SaskPower
    Regino Zavarce – Enterprise Architect Consultant, SaskPower
  • SaskPower is a regulated, vertically integrated power utility that serves over 500,000 customers and requires a consolidated SAP strategy to provide high-quality service. To deliver the expected value to SaskPower stakeholders, the organization implemented a consolidated road map, the SAP modernization program. The program extends over four years and will provide significant benefits in areas including financial health, innovations, modernization, and process standardization. Learn the challenges, opportunities, and uncertainties that the SaskPower team faced when executing on multiple solutions across various business processes including finance, supply chain, work management, customer billing, HCM, CRM, custom applications, and others.
  • Wrap up on Enbridge S/4 Customer : Enbridge
  • Topic : S/4HANA Conversion and Customer Management Journey
  • Attendees: At peak we had 82 attendees who joined us on webinar and audio.
  • Link to recording done last month: https://sap.na.pgiconnect.com/p8bjv93hmn5/
  • This is also at SAP Industry Day 9/22 Tuesday  – 9-Month SAP S/4HANA Platform Conversion with Enbridge Gas and Deloitte – 11:40 a.m. CT/12:40 p.m. ET
  • When Enbridge Gas decided to convert its SAP Customer Information System to run on SAP S/4HANA, it launched one of the first brownfield conversions of IS-U in North America, as well as one of the first replacements of CRM with a Customer Management add-on. Working with SAP and Deloitte, it was able to achieve an aggressive eight-and-a-half-month implementation, with minimal disruption to the business, including 2.2 million utility customers. What did Enbridge learn along the way, and what benefits and performance gains did it achieve as a result? In this session, you’ll hear about all these issues directly from leaders at Enbridge Gas and Deloitte.
  • More Upcoming S/4 stories
  • Sydney Water/NextEra – October,  15at 1:00 pm PDT
  • NextEra is also at SAP Industry Day 9/23 Wednesday  – How NextEra Energy Mitigates Risk with a Customer Pilot Program – 12:20 p.m. CT/1:20 p.m. ET
  • Michael DeBock – Senior Director Customer Information Systems, NextEra Energy
    Daniel Reid – Principal, SAP leader for P&U in the Americas, EY
  • NextEra Energy’s latest technology journey involves an SAP IS-U and SAP Cloud for Customer integration for the more than 500,000 recently acquired regulated utility customers. In addition to the new SAP Customer Relationship and Billing and the customer information system, NextEra is implementing a new web portal, interactive voice response, and work management system. NextEra’s commitment to excellence involves a 1,000-customer pilot program to serve as a “small-scale implementation” to reduce risk to the overall solution and customer experience by receiving real-time customer feedback. By executing a pilot deployment, NextEra will gain valuable feedback on key product features early, enhancing the operational readiness of the new platform.
  • People’s Gas/CLECO a year after go live – November  12th at 8:00 am PDT
  • Fairfax Water- FREE things Fairfax Water is doing to prepare for S/4HANA – January.
  • More Upcoming C/4 Stories
  • SMUD is going live in October with an integrated C/4 implementation using their existing ECC.  More than just Business Account Exec Views.

·         SAP Customer Data Cloud  (CDC/Gigya)

·         SAP Cloud for Customer (C4C)/(Enterprise Sales/Service Cloud with Utilities Contact Center)

·         SAP Marketing Cloud (Hybris)

·         Integrated via ECC ISU and CRM Marketing attributes via SAP Cloud Platform Integration (CPI)

·         Exposing portions of CRM CIC and CRM DSM using C4C Mashups.

  • Duke/SCE/SDG&E/SW Gas all going live early next year.  Watch SDG&E update from last February if you missed it.
  • How San Diego Gas & Electric Will Empower Its Customers and Successfully Achieve Digital Transformation
  • SAP Utility UX Demos
  • With demos by Lincoln/TECO/SRP/NPPD/BC Hydro –  Utilities are using Personas and Fiori  and Asset Manager to enhance user experience –  Presentations by SAP SME peter.spielvogel@sap.com  on Fiori Elements – October 13th tentative – Let us know if you are interested.
  • Update on Customer Connect
  • 14 utilities voted for Rate Calculator – Helps to vote.   Right now the IBU Development team is working with some of these utilities to create specifications around how this enhancement will be implemented and which use cases will be enabled.   Customer Connection continues to be a great way for our community to come together an provide SAP with enhancement requests that we all can use.   Look for more updates on all the Customer Connection on the site.
  • SAP FSM Roadmap (Dispatch/Scheduling for Utilities)
  • SAP’s Field Service Management is moving forward with Utility use case development.  Come together with the 25 other Click 8.3 customers already signed up on 9/30/2020 at 8:00 am – email mdrosson@snopud.com if you want to be invited to the deep dive on what Dispatch/Scheduling looks like in the Utility solution.
  • This session will be a deep drive demo of FSM and Utility use cases
  • Please also see this topic covered at the SAP for Industries Day – 9/23 – Wednesday Session at 11:15 a.m. CT/12:15 p.m. ET – Track 2  – Watch this session and then come to our session on 9/30/2020.
  • Dominic Brennan – Senior Specialist, Utilities IBU, SAP
  • Discover insights into SAP Field Service Management solution to support scheduling and dispatch, and hear the SAP road map for this solution. Learn how using SAP Field Service Management platform for both asset maintenance and field service management tasks from any SAP or non-SAP platform can be seamlessly scheduled from a single solution. Also hear how the robust, scalable, and flexible SAP Field Service Management can support organizations with true centralized scheduling and dispatch needs, including those with a dispersed structure through a multi-tenant cloud solution.
  • Accelerate Digital Adoption and Drive More Value to Your Customers
  • CLICK HERE to learn more and register.  The session will take place on Thursday, Sept. 10th at 2:00pm EDT.  It will feature a customer – Prafull Koli, Transformation Manager – CIS, Liberty Utilities

From: Rosson, Marc <MDRosson@SNOPUD.com>
Sent: Wednesday, July 22, 2020 8:23 AM
Subject: Utility Newsletter – Sharing our challenges and solutions through networking.

Team,

   Well, we missed June/July newsletters as we were doing lots of Covid-19 meetings with all of you, but we wanted to get our August Newsletter out with some very important dates coming up and some useful links for some recent activities.

News

  1. If you  have not done it, please sign up for the SAP Utility Headline Newsletter from SAP.  The July issue just came out today and it packed full of SAP for Utility news and opportunities for your community.
  2. SAP Utility Portal – Great place to find all your SAP Utility Content
  3. Customer Connection wrap up  – 72 were submitted of which 33 received enough votes to move forward for consideration – 4 where already in the product,  19 were accepted to be delivered as part of the 2020 Customer Connect effort to our community,  and 3 are pending.   Login and review the 19 planned enhancements to our ISU solution and listen to the July 8th presentation.
  4. SAP Cloud for Utilities in UK on July 14th – See links here on the Utility Community Site
  5. Read the latest Utility Blogs on the Utility Community Site (See links at the bottom)

a.       https://blogs.sap.com/2020/06/29/sap-s-4hana-utilities-for-customer-engagement-summary/

b.       https://blogs.sap.com/2020/06/15/crystal-reports-with-sap-utilities-make-the-most-of-it-with-sap-erp-and-s-4hana/

  1. SAP Universal Login and SAP for Me release is a great new portal to pull together all of your SAP support and licensing information in a single view.
  2. HANA 2.0 SP 5 – Release good for 5 years released on June 26,  BSoH Utilities Group had 50+ people on last week’s call to discuss how we get to this release by April of 2021.
  3. Sapphire post wrap up
  4. ASUG Forward post wrap up

Upcoming:

  1. SAP Mobility Roadmap 7/27/2020 at 11:00 PDT with Utilities running SAP Work Manager – Invite already sent – Let me know if you don’t already have the invite and would like to be on our monthly calls
  2. S/4 Utilities Monthly Call 8/4/2020 at 11:00 PDT with Enbridge– Invite already sent to those on the S/4 distribution list– Let me know if you don’t already have the invite and would like to be on our monthly calls
  3. SAP Data and Analytics 2 day event – SAP Data and Analytics Virtual Forum: Data to Outcome! –  https://events.sap.com/datatooutcome/en/home
  4. SAP for Utilities – 9/21 – 9/23

At ASUG, the health and safety of our customers, employees, and partners are paramount. We have been closely monitoring the COVID-19 pandemic and advice from government and local health authorities which has informed our decision to cancel the 2020 in-person SAP for Utilities conference and shift to an online virtual experience. 

We encourage everyone to join us in a virtual setting, to continue gaining the insights you need from SAP customers at ASUG Best Practices: SAP for Industries.  This no cost event will bring you the utility-specific content you need to succeed now and as we move into 2021.  This live, virtual experience will provide SAP professionals with customer-led sessions, best practices for maximizing your SAP investment, key insights from utilities experts and thought leaders, and opportunities to connect with your peers.

Join us for utilities-specific content presented Sept. 21—23.

  1. ASUG Express
  1. SAP Center of Excellence Essentials on Aug. 6 
  2. SAP Application Lifecycle Management Essentials on Aug. 12
  3. SAP and Microsoft Azure Essentials on Aug. 18 
  4. SAP Integration Essentials on Aug. 20 
  5. SAP Robotic Process Automation Essentials on Aug. 26 
  6. 10 steps to SAP S/4HANA Bootcamp for customers. It is scheduled from August 10th to September 4th. During the Bootcamp the S/4HANA RIG Experts will explain step-by-step how to convert an ECC system to SAP S/4HANA in 10 two-hour virtual classroom sessions. Moreover, every customer enrolled in this program will perform the system conversion activities in a dedicated SAP ERP system provided by SAP. For more detail, you can see the one-pager enclosed.

We have a few spots reserved for our North America customers on a first come first serve basis.

For registration, interested customer( one per customer have to complete the form click here https://drive.google.com/drive/folders/1j44gkyi_QEuDVKolMycPMxhmYvUmcsDt?usp=sharing

and send it to s4h_customer_care@sap.com and copy Bhagya.subbareddy@sap.com

  1. SAP Insider S/4HANA 2020 event in August https://www.sapinsiderevent.com/event/2a534fda-89b0-47aa-8f16-e44d6905325e/websitePage:6a0efd63-a6a5-4fea-9f87-ed17d65378d8?RefId=SAP_S4HANA2020&rt=yE-FVVJ0g0ukEfnOohTbxQ
  2. Sept 9th is S/4HANA Cloud Day – Save the date and look for upcoming advertising

Previous Newsletters:

On May 12, 2020, at 1:51 PM, Rosson, Marc <MDRosson@snopud.com> wrote:

Team,

    We continue provide updates on SAP topics and our Covid-19 updates.   We will also be moving back to S/4 and HANA 2.0 topics after CS Week is done.   For those of you who are watching SAP Utility Week we have had great start with the first two days and we have three more days to go.

Sessions are recorded so you can watch offline.

May 13-15 – SAP Utilities Week this week continues

https://webinars.sap.com/saputilityweek/en/home

May 14 – CS Week Starts this Thursday and goes into next week

CS Main Registration (See agenda of all the sessions): https://web.cvent.com/event/5bdce24c-8009-4669-b4fe-d124f81bebd0/summary

Thursday – May 14th

Women in Utilities: https://register.gotowebinar.com/register/8000903529695544334

Tuesday – May 19th

Wednesday – May 20th

   This is one of the CS Week presentations you can register for above.   Covid-19 Dashboards for Utilities management.

Thank you from Utegration Team

Utilities are behind every videoconference that connects us, every meal that sustains us, every hand washing that protects us, and every ventilator that saves a life…

https://www.linkedin.com/posts/utegration-llc_utilities-thankyou-covid19help-activity-6665729709487210497-dsHb

New Pod Cast from SAP Utilities Stefan Wolf on Covid-19 and guest (Snohomish)

June 3rd – SAP for Utilities in San Diego Updates

Call for speakers is still open- submit here or reach to Katie.walker@asug.com directly! 
June 3rd join ASUG for a live Q&A webcast with Jeff Farney, at Southwest Water on how they are managing through the COVID-19 crisis and survey results gathered ASUG research. Register now!  

June 10th-11th Virtual Workshop: Discover the Value of SAP S/4HANA 

Join SAP experts and special guests for this two-day, invitation-only virtual workshop.  

https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&partnerref=AEFWD&eventid=2342220&sessionid=1&key=99096933A18AA859D78257EA9369ABAB&regTag=1026010&sourcepage=register

June 11th – How Modern Accounting Can Help Utilities Optimize Their Financial Close

With financial data and month-end tasks in disparate sources and systems, accounting faces many challenges closing the books. Utility companies have the additional burdens of regulatory compliance and reporting. And with recent global events disrupting the way we work, closing on time with complete and accurate results just got harder.

Link:  Click Here

From: Rosson, Marc <MDRosson@SNOPUD.com>
Sent: Thursday, April 30, 2020 9:07 AM
Subject: Utility Newsletter – Sharing our challenges and solutions through networking.

Team,

  Lots of great activities going on within our utility community.  Here is summary for you to share with your utility teams.

  1. Reminder that today, 4/30/2020 is the deadline to choose how to handle any registrations you may have had for Sapphire, either by rolling it over to 2021 or through the refund process.   https://events.sap.com/sapandasug/en/cancel-faqs
  2. Also today, April 30th Webcast EAM on Predictive Maintenance Using Machine Learning and Engineering Simulations:  https://www.asug.com/events/predictive-maintenance-using-machine-learning-and-engineering-simulations
  3. SAP Utilities Week May 11-15, https://webinars.sap.com/saputilityweek/en/home.  It is free and online.   The entire SAP Utilities Team is coming together to provide updates on everything we would have been talking about in person at Sapphire this year.   Please book these 2 hour webinars over these five days. It will be well worth your time.
  4. CS Week will be webinars https://www.csweek.org/web/Conference/Resources/Virtual_Touch_Update.aspx

SAP is sponsoring the CS Week Women in Utilities program – See link WIU program.  SAP + SEW are sponsoring one of the CS Week Virtual Touch solution webcasts as well.

  1. Smart Energy Water (SEW) is launching a customer-driven user group chaired by Patrick Gans at Lincoln Electric System.  If you are interested in joining, please e-mail Patrick at pgans@les.com. Expect a first meeting in May or June.
  2. SAP Customer Connection extended to May 29th.  We are up to   number of submissions.  This is free to our community to contribute what we want to see in the product we all share.   Contact michael.ernzerhoff@sap.com  with questions.
  3. Covid-19 SAP Utilities Calls – We have had 2 calls in March and April,  scheduling our next call in late May after the May 11-15 Utility Week. https://drive.google.com/open?id=1jGHj3pt3rh6EZeEVHm8kU9wUPPcQq6E5
  4. May 5th SAP + Esri Geospatial Co-Innovation Virtual Event for Utilities Click Here
  5. May 6th SAP for Me:  SAP for Me is free for SAP customers to use.  Attend the webinar and learn more about what you already own. https://www.asug.com/events/why-sap-centers-of-excellence-and-enterprise-architects-should-care-about-sap-for-me
  6. May 7th Think Tank on Resource Scheduling:  https://www.asug.com/events/enterprise-asset-management-think-tank-2
  7. May 8th Utilities, Technology, and the Future of Work Click Here
  8. SAP for Utilities in San Diego Updates
  1. Call for speakers is still open- submit here or reach to Katie.walker@asug.com directly! 
  2. June 3rd join ASUG for a live Q&A webcast with Jeff Farney, at Southwest Water on how they are managing through the COVID-19 crisis and survey results gathered ASUG research. Register now!  
  1. In June our monthly  S/4 HANA,  C/4 HANA,  BSoH  monthly calls will resume.  Send me your ideas. mdrosson@snopud.com
  2. June 22-25 ASUG Forward – Open to non-ASUG members – See the IT Operations webinars in June  – https://www.asug.com/events/asugforward
  3. On-Demand – Ways to Achieve Process Excellence and Why It Matters To Your Utility Click Here

——————————————————————————————————————————————————————————————————————————————-

From: “Rosson, Marc” <MDRosson@snopud.com>
Date: March 3, 2020 at 12:28:16 PM PST
Subject: RE:  Utility Newsletter –  Sharing our challenges and solutions through networking.

Team,

  Lots of great activities going on within our utility community.  Here is summary for you to share with your utility teams.

Survey for a ½ Day session  before Sapphire, please complete by March 6, 2020:

We want to know if you are willing to come in before Sapphire starts for a free ½ day meeting with other utilities.  Based off your responses, we will decide if we can support this ½ Day sessions hosted by Utegration.

https://www.surveymonkey.com/r/DYVTRWM

Customer Connection – Webinar launch on March 10, 2020:

SAP Customer Connection is now launching for the 2020 year.  This is a great opportunity to vote for enhancements you want to see in the SAP Suite we all share.  If you have a request and want to get us all to vote on it, please let me know.  So far I’ve received this request https://influence.sap.com/sap/ino/#/idea/238450/?section=sectionDetails  to vote for this enhancement to Success Factors Mobility application.    Lots of great sharing opportunities here to get enhancements delivered to our shared solutions without any additional cost.   Please login to http://influence.sap.com .  Contact lilja.jost@sap.com, michael.ernzerhoff@sap.com or holger.schuett@sap.com, … and don’t miss our kick-off (one session in English + one session in German) planned for Tue 10 March 2020.

PNW Utility Day in Vancouver, BC hosted by Utegration at SAP Labs.

We had a great day in Vancouver with five northwest utilities all sharing and learning from SAP and Utegration on how our journeys are progressing and how together we can be successful .  For those of you that could not make it, please click here to review the materials….

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